Terms & Conditions
Company Information
This website is operated by Paint Prestige Limited (“we”, “us”, “our”).
By using this website and purchasing from us, you agree to these Terms & Conditions.
Products
We sell precision tools designed for mural artists and creatives.
All product descriptions are provided as accurately as possible. Minor variations may occur.
Pricing & Payment
All prices are in GBP (£).
We reserve the right to change prices at any time.
Full payment is required at checkout.
Orders
You will receive an order confirmation by email.
We reserve the right to cancel or refuse any order.
Liability
We are not responsible for any indirect or consequential damages resulting from the use of our products.
Governing Law
These terms are governed by the laws of England and Wales.
🔐 PRIVACY POLICY
Privacy Policy
Paint Prestige Limited respects your privacy and is committed to protecting your data.
Information We Collect
We may collect:
- Name
- Email address
- Shipping details
- Payment details
How We Use Your Data
We use your data to:
- Process orders
- Provide support
- Improve our services
Data Protection
Your data is stored securely and never sold.
Your Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion
Contact: info@paintprestigearttools.co.uk
🔁 RETURNS & REFUND POLICY
Returns & Refund Policy
We offer a 14-day return policy in line with UK consumer law.
Eligibility
To be eligible for a return:
- The item must be returned in its original condition
- The item must not be used beyond what is necessary to inspect it
- The item must be returned in the original packaging
We reserve the right to reduce the refund amount if the item shows signs of use beyond reasonable inspection.
We do not accept returns of items that have been used in practical application or for commercial purposes.
Returns Process
To initiate a return, contact:
📧 info@paintprestigearttools.co.uk
Refunds
Once the returned item is received and inspected, we will notify you.
Approved refunds will be processed to your original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty.
🚚 SHIPPING POLICY
Shipping Policy
We ship worldwide.
Delivery Times
- UK: 2–5 working days
- International: 5–10 working days (depending on location)
Shipping Costs
Shipping costs are calculated at checkout.
Delays
We are not responsible for delays caused by couriers or customs.